Customer Ratings & Reviews

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

I like the size and roku built in for the low price i paid. The picture is very sharp but the downside is my speaker was not compatible.

I always purchase Geek Squad. They have come in handy many times.

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!

Professional and quick response Great to work with

My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

With this additional purchase added on to my TV, I can get protection kind of like an insurance just in case the TV has a short and its wiring or inexplicably doesn't work anymore before my two years time is up with it.

You can never go wrong with a product like this this is my second one and I have no complaints

we havent had to use this service on this product but we have used geek squad service protection on other products before and it was very good.

This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

Additional warranty coverage for our new TV. Have not had to use it (hope we never do), but if something goes wrong with the TV, it's good knowing that we have extra coverage.

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.

I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

Best news is I have not had to use it...yet. My last set made it only about four months beyond the factory warranty and I did not have this protection. That will not happen again.