Customer Ratings & Reviews

Excellent service the few times I've made a phone call to them.

Geek Squad was very helpful in-store helping me find what I needed. I ended up taking their advice and went with the 65 inch Q750G and I love it!

Its your standard protection plan. Nothing more nothing less.

The Geek Squad team was amazing! They arrived right on time, mounted my TV securely, set up all the devices, and even helped me optimize the picture settings. Everything was done quickly and professionally. They explained the setup clearly and made sure I was completely satisfied before leaving. Highly recommend their service!

It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

Bought extra protection for a Samsung OLED TV and hope I don't need to use it

Haven't had to use it yet. Reviewing for the chance to win a gift card

They are the best as far as service customer support really handled what needed to be handled and there is not Enough to say when some one goes above and beyond just to make you happy knowing it’s the same paycheck nothing extra then yeah great team !!!

Always good to work with even though I've only had to have used the service once.

Geeksquad is the way to go with protection on your electronics at best. Good customer service and prices are fair for the length of time it's protected.

Great support from the Geek Squad 10/10 recommend warranties.

I always try to get the protection plan for all my important devices. Last time I use customer service was very nice.

I love everything about it. The price was right and the quality is excellent. Will recommend.

Great tv for a great price!! I would def recommend this tv to anyone for value for the money

The thought of not having peace of mind is crazy. I value this type of support.

Never had to utilize, but glad I have this just in case!

Never had to utilize, but glad I have this just in case!

The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

expensive for the item bought, I dont know why they want me to write at least 5o words, when 5 did it, so I had to write this extra meaninless information to meet their quota!

Okay, how do you write a review for a service contract you have yet to use. So this is based on previous service contracts I have bought from Best Buy. This one is for our LG TV but the previous one was for our Sony Bravia TV. It paid off as the Sony gave out right as the manufacturer warranty was going away. The problem was the panel so Best Buy opted to swap it out. NOTE: They did try to give us the base model Sony saying it would do everything our original TV did. I complained it should cover the cost of the TV not the features as there was also an aesthetic quality and while the newer TV would do all the stuff our old Sony did, the old Sony was a nicer looking model. I offered to meet them half way and they let me upgrade to the nicer Bravia and split the cost with me. Best Buy has always been able to work with me and why we bought a contract on the new LG OLED TV. Simply put, you can't go wrong in getting the warranty on expensive items and an OLED TV right now would cost way more than we paid for the one we got. Hoping it doesn't go out but if it does, Best Buy has our back.