Customer Ratings & Reviews

The price of the warranty has doubled however down the line I will definitely appreciate having purchase the warranty should the tv have issues.

Geek Squad does upstairs delivery, setup and haul; away and rescues my bad back. I used Best Buy's crack service division, The Geek Squad to install my new 77 inch HDTV in our small home theater room upstairs. They exceeded all my expectations from speed, cost technical smarts, courtesy and COVID-19 safety. Price was more than reasonable for the total value we received!

Good price for open box. Nice 42" fire TV. Using it in our RV when traveling. Picture quality is very good and size is not to big for small space.

This is the second time I’ve purchased the extra coverage. It’s well worth it! My last TV quit working and it was a very simple process to get it exchanged. I received back my purchase price as a store credit to use on my new (better) TV.

Always good to have with appliances! You just never know what could happen!

Don't think I'll need it but bought it anyways just in case

I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

Great service when you need it. Arrived on time and did great work.

What's there to say about Geek Squad?! It's a great service for a great price. I wouldn't be without them.

I've have received nothing but fabulous service from the Geek Squad. I highly suggest them!

That was great and I love the way they treated customers

The agents took care of my apple care replacement thanks

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

So easy and worth it! 5 year protection plan on a Hi Sense tv, it lasted about 4. 2 phone calls and 3 days later, brand new TV delovered to my door and they hauled away the old.

Very helpful and as my tv still under 2 year warranty just got new one to replace old one well worth it

Recently I called to have a service done on my TV that I got from Best Buy. They were quick to respond to my request, but how my TV wasn't able to be fix they helped me find a replacement one.

For the price this is a great economy 4K HDR television. I paid $300 plus tax and extended warranty and really wasn’t expecting very much. When I had finally set it up (Actually it practically sets itself up) I was very surprised to see how great the picture was especially when in HDR mode. I ran videos from YouTube and showed family members and they were all enjoying it very much. For $300, or less, I don’t see how you can do better. This transaction was done in October 2019.

I like the idea of having extra protection. My hope was that it would be added on to the original warranty instead of dual coverage. Our last TV purchase was from Best Buy in 2007. That TV died "one day," after the warranty was up. It was a $500 repair to replace the motherboard. It is my hope that this new TV will last us 13+ yrs. without any costly repairs.

Great for keeping your products covered would highly recommend for peace of mind.