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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30334 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 30,334 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase extended insurance with GeekSquad. They have always been very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to all freinds and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they help me all the time with many different things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get the geek squad coverage are you crazy?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a great job troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are the best and good at solving problems and making suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    IT Manager in IT for 25 Years, don't even bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in IT in several countries for 25 years, Geek Squad is really not worth anything, I paid extra for it, had the tv sitting in the box, when I went to put it up the screen had a crack in it, Geek squad doesn't cover that so now its a boat anchor. Waste of time don't bother, get your teenage relative to fix it, just as talented more than likely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery only. Great people and service. Attentive yes sir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works well! High quality and good picture! Good buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture easy to use love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Im 69 and installed it myself. Love built in Roku

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TCL quality control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great when it works, there is definitely an issue with quality assurance when it comes to this TV i have the same one in another room and it works just fine. The new one not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get max warranty on big purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know stuff will be protected for a while past the factory warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and all my other electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK-A-MANIA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did such a job and explained in détail everything that i feel like a "GEEK"!!!

    I would recommend this to a friend