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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30473 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 30,473 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the service and support that I received from Best Buy geek squad and their customer support service….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WilmaWilcox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so helpful when you have technical issues or defective devices. They are so reliable and competent with their knowledge and expertise. This is the best thing to have to bring you comfort in knowing if anything goes wrong, you are covered fir immediate repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind, doesn't cover physical damage, wish there was an option for damage coverage on tvs at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did on my desktop computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used their service once on my computer and they did awesome. They explained fully what was wrong with this and advised me what to do if this happens again. Great people who fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was fast totally fix my issue which was very important to me. He offer the membership to me which has saved me money important these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TIMOTHYB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT BEAUTIFUL PICTURE QUALITY EASY SET UP ADN SUPPORT THE PRICE NOT AT ALL OVER SET LIMITS MATTER OF FACT THESE PRICES OPENED UP MY MONEY FOR INCREASED PURCHASING POWER...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS HAPPY WITH G squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT BEAUTIFUL PICTURE QUALITY EASY SET UP AND SUPPORT THE PRICE NOT AT ALL OVER SET LIMITS MATTER OF FACT THESE PRICES OPENED UP MY MONEY FOR INCREASED PURCHASING POWER...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect item to have. It is protection for my items purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome protection for large purchase plus any computer service needed at no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Beautfiul Product

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is incredibly clear and worked easily right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always on time and they do really good job with repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called them about a problem- ended up not being a technical issue, I asked him what he suggested I do, he told me and it worked. Great people to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked it up myself but I like the idea that Geek Squad will fix the TV for 5 years if anything goes wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the warranty twice. I received excellent guidance and help each time. Service was on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy fast customer service with geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me in setting up the TV! It was my first time. Im very appreciative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invested in a TV protection plan! Well worth just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal every

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to add a protective plan just in case accidents happen

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Services

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services are always hassle-free, I never buy anything and don't attach a plan if its available, cause you never know. I also love I don't have to deal with a third party

    I would recommend this to a friend