Customer Ratings & Reviews

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

Got Geek Squad for my LG Air Conditioner because the previous one on wheels broke after 2 years. Warranties like this are necessary with AC's that breakdown after a short time

They were AWESOME! Great service very polite, friendly, professional, courteous crew.

Hopefully i will never use this but its there if needed

If you purchase something with relatively high value, protect it with Geek Squad!

I'll tell the world. I have been super satisfied with Bestbuy, in And out the store. Even customers satisfaction over the phone. I even have excellent customer satisfaction with carry out. Thanks Bestbuy far all you and your management team do to have Great customer service. from. hitemwiththelove.

They are dependable and honest. The weak spot is most everything is sent out for repairs post diagnosis that can't be repaired in house. If parts are available you'll get it done in house as soon possible. Outside with a backlog, it can mean months. Ask the Geek Squad what manufacturer of interest gives the best performance and has the least chance for return when you intend to buy. You can do that with a chat on line.

Great service came and in a timely manner it was easy to set up and appointment and I didn’t have to wait along time to get one. Once arrived was very respectful tried to fix my tv and saw he could T and instantly put in for me to get a gift card to replace it. I went and picked out my new tv the next day

First tv was damaged somewhere but they made it good. Delivered on schedule and unboxed and set up, great job. Very friendly and professional, efficient and very tidy. Thanks great job, I would highly recommend extended warranty. Protect your purchase

I favor buying from Best Buy largely because of their Geek Squad for technical questions!

So far my tv and the service provided has been pretty good

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

Havent used them yet but I have in the past great service

best of the best had a comp to them previously They know the job

You did a great job on installing my refrigerator I would have them do it again

Normally I do not purchase extended warranties, but after a recent storm I had a need to buy a new TV. After listening to everything that this warranty covers I found it to be a good cost effective thing to buy. If I had this on the TV that I had to replace, I would not have had to buy a new TV.

Nice tv picture quality but you have to sign into samsung every single time you do anything on this tv because SaMGSUnG suksballs

Excellent home delivery and professional service thank you geek squad awesome service

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.