Customer Ratings & Reviews

This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

I purchased an Insignia TV and less than 2 months the TV broke. I took it back, no questions asked just gave me the credit for the purchase. Now I did not get credit for the 5 year warranty but it was ok since there were no questions asked and credit given for a new tv. Best Buy has the best Geek Squad warranties you could ask for

Recomiendo, vino en perfectas condiciones la verdad

How do use it once for a completely different product and they took care of everything without hassle!

Great help, I knew what I wanted and they helped me find it and put it in my car

They treat me very well and has the patience to do it, excellent service..

I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

I have had to use this and I hope I won't need to, but it was a great price.

Bought the warranty with our last TV and it died. So glad we did. No questions asked, repair or replace and you get to keep on trucking. Happy to buy the same protection on our new TV!

The geek squad was called out our vacation camping area to diagnose and solve a problem that I was having getting my newly purchased television connected up in my Airstream trailer. They showed up and within approximately 30 minutes they had my TV hooked up and we’re out of there. These technicians were very knowledgeable and professional. Thank you Robert w. & Sandee Ott

We stay in Florida and our house was built before the 1970s, so no 3 wire electrical. Everytime we have a T-storm something is bound to get hit. Even with surge protectors and battery backups on all the expensive TV's and devices. So paying the extra for geek squad protection is a must have and a no brainer.

They did a wonderful job setting up my TV. Thank you, Geek Squad,!

Always recommend getting geek squad warraty! Its a no brainer!

The agents were knowledgeable and helped me get the tv I wanted even though it was out of stock. The agents ordered it for me and it took less then 3 days.

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

I highly recommend adding a protection plan to your purchase. Even a quality product may have a catastrophic failure. We lost our 2-year-old refrigerator when severe thunderstorms hit the power grid. Best Buy replaced the refrigerator and compensated for food spoilage. The protection plans are worth every penny.

Great service! No matter that the problem was they could always answer any questions I had

Very good service good customer care for products you buy!

I always get the extended protection plan, It works great, the Geek squad gives you good service, I has a Logitec remote go bad, I took it in, no questions I got a replacement right away, Bought it on the Washer Dryer Refrigerator. Also the price is very reasonable compared to other companies its cheap . Everything is electronic and smarter than I am, So I get the Coverage and sleep easy, No worries

Again, always great service, advice and kindness .