Customer Ratings & Reviews

The agents knew what they were doing which was a pleasant surprise. Installed item for my elderly Mother without and issue.

I purchased this extended warranty because it covers parts and labor as well as in home repair. Even covers damage from lightning! One repair in the five year coverage and it will pay for itself.

Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

I've been buying products at Best Buy since 2006 from laptops...to tablets....Cameras... to TV and Ring home security cameras...Their protection plan is the only one I buy for products bc when something doesnt work they Fix it right away and can bring some items to store like tablets or laptops...while at other stores all items need to be shipped out for fixing

I have always added extra protection on my televisions, but never had to use it. Just in case. I wish I had it on my gifted Hisense television.

Geek squas has always been a good response for me. No hassle, very customer oriented for well satisfied experience. They make any replacement requirements simple.

My dad and I can into best buy looking for a visioTV we had seen on sale on your website. We asked about this specific TV and the best buy guy knew exactly what we were talking about and where it was etc... He helped my dad find theTV that was perfect for him. Thank you so much! We will be back for many other purchases. Thank you for being so friendly... that's hard to find in a store associate. Our customer service pin is # 14150605219122216

very helpful in helping to exchange item. Only drawback was it was not volunteered to set up equipment weather it would be free or at an added cost and I did not think to ask as prior television was set up by delivery personnel.

Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

Geek Squad protection is a must. I use to not get it until my son's Bose headphones broke about a month before his Geek Squad warranty was up. He brought it in and got a new pair no questions asked. Saved him over $300.

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

EXCELLENT EXCHANGE SERVICE BY LOU IN FLORIDA NICE CHAT

I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

When our LG TV was delivered I wanted to have it all set up before my husband got home and the Geed Squad help me through the set up and it was nice and easy.

I had the protection on my old TV. They couldn't fix it so they gave me a new one. ( NO HEADACHE OR EXCUSES) They stand behind their warranty. I would recommend everyone take out The Standard Geek Squad protection. It saved my pocketbook about 600 dollars.

My own mount saved my money from cable company they works on internet and streaming on TV

I enjoy having the extra protection on my equipment for piece of mind

Keep your tv protected from accidents or electrical failures.

Worth the value. Easy add on to purchase. Have used Geek Squad for previous purchases and they are great to work with.