Customer Ratings & Reviews

Tv is working well woth a great picture. Love the google format and all the channels it provides

The five year warranty is great They do what they say

very good service at the moment and they clarify all your doubts with the team, thank you

The agents were great! The know a lot about how to mount your tv with no problems.

Haven't had to use it yet but purchased for a tv. Coverage included is good.

Im the type to always purchase my warranties to cover all of my products

Replace TV since part was not available. First techs replace and connect TV. Unfortunately, the second techs replacing the new poor picture quality tv refused to connect tv w/o a charge to place it on the stand due to time constraints.

Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service

This is my first tv since 12 years! I have stepped into the future and I love it! The quality is great will be buying another in the future but bigger

Very useful when I had an issue with a product I had to return.

Thet take care of the issue at hand.....Buy it as a membership, and all your purchases are covered, instead of purchasing it for each item.....Im almost 100% You guys are awesome!!!!!!

I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

I had this plan for my 2018 55inch Sony x900f and the panel went out last month. Best Buy replaced with the 2022 65 inch Sony x90k and another 5 year warrenty. I could not be happier.

Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

Geek squad is the thing to buy if you are buying electronic products from Best Buy. It gives you piece of mind. Less hassle and great customer satisfaction. I never had any problem whatsoever but would love to see quick phone connection when I dial customer support.

Great Delivery. Outstanding service. Would recommend

The Agents are Fantastic. They go above and beyond to assist with any questions or problems. They have always solved my problems. I can not say enough about their knowledge. They never give up. They work until the problem is solved. THANK YOU TO ALL THE GEEK SQUAD AGENTS!!!!!

I think the Geek Squad protection plan is really good to have. They always resolve any and all your issues or problems you may have. They always give good quality service. Geek Squad is the best protection plan for any and all electronics in general worth paying for and having it.

I had to use mine and they were courteous and processed my claim quickly

Worth the Warranty! I invest in purchasing warranties just to have the ease of not worrying should anything happen to any of my products