Customer Ratings & Reviews

Good quality products but technology breaks so good to have backup

Insurance for my equipment, Best Buy is excellent.

Peace of mind in case something goes south with my new Samsung TV

Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

This warranty is very helpful and I know Geek Squad will be there when I need them

Its a warranty i dont think they need a review on a warranty

I just wanted to protect my investment. They only disappointment was contacting Best Buy back customer service, You have to purchase Best Buy 30 day price guaranteed or become a member I’ve been buying for Best Buy for over 20 years, Best Buy wouldn’t even meet me halfway on the price match over a $50 difference that I would’ve need to purchase Best Buy membership

I would most definitely recommend this!! It’s great to have insurance

Even though the Best Buy Total membership is very expensive, it is worth it. Because electronic mishaps are unpredictable, this membership makes it possible to resolve issues in a timely manner in-store and remotely.

Havnt had to use it but if I need them it’s there and worth every penny have alot of new devices and spent alot of $$$$ so got the best squid in the game backing me the GEEKs!!!

Excellent quality picture. Perfect sound. Highly recommend this tv.

Good protection plan to have for all electronic devices

Not sure how to review a service but in the past it has been good

Great Service!!! Definitely worth getting, team was very helpful

Hope i never have to use it . HOWEVER After buying a open box Samsung 65 9000 series . I wish I had bought ot

Glad to have this for a piece of mind! Have heard great things about the service!

Great price for 5 years of product protection. I would highly recommend this encase of any issues.

The squad mounted the tv and ensured all was working before departing. Excellent service.

Great prompt and always ready to help s needed better to have it and not need than need i and not have it.

In my personal opinion a Geek Squad protection plan is a no-brainer for most of Best Buy's products. I especially get them when I buy a TV, they've saved me more than one time when a TV is just stopped working. To pay the reasonable price for a 5-year plan, to me is a no brainer. I personally don't recommend the 2-year or 3-year plans for TVs, most TVs don't last longer than that (planned obsolescence). A Geek Squad protection plan is more suitable for a television let's say over $400 or $500. You can't replace a TV for the small price they want for the protection plan. So even if you don't use it, because your TV outlasted the 5 year protection plan. Just know that you happen to get a TV that outlasted it's useful time (planned obsolescence). I've had many flat panel TVs in the past 15 years and most of them did not last more than 5 years. Over those 15 years The Geek Squad has either repaired or replaced my TVs with virtually no hassles. In my opinion A Geek Squad protection plan is a must.