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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30388 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 598 Showing 11,941-11,960 of 30,388 reviews
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, especially on high priced TV’s. I’ve had a TV go out and Best Buy was great at getting me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Never Needed, Glad They Are There...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What they offer is a good security service for your electronic devices and a great piece of mind for you the consumer. Hopefully you just never have to contact them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me comfort that if anything happens I can get some support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from kenny for the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Good sound quality, and great picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already had to use the warrantee and I highly recommend purchasing with every purchase. Easy to have repaired or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get all of my electronics at best buy for the protection plans. They have always replaced anything if I have an issue with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul Grimala

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my tv and did it alot faster than I could have. I would recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great! It really met the expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A service that offers great future possibilities and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is affordable and worth it when you have a bigger electronic purchase. Bought for a mid sized TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Geek Squad support for several years to cover a number of devices that we own. We have always found the service to be courteous, high-quality, and usually prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been professional when dealing with any product purchased. Their service is knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the geek squad just in case if something happens to our TV. I wouldn’t know how to fix it and I know they are experts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't purchase without this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is purchased with any electronic item from Best Buy. It makes any issues you might possibly have easy yo take care of!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Protection yet but for $40 for 5 years I wont be upset if i dont have it. Better to have it then to need it and not have it. Only 4 stars since i haven't had to use it so i dont know if its easy and simple or a pain to resolve problems with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice services, no complaint about them, good team, fast services and request

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerat production

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my product this warranty is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife's choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cleaned my wife s laptop of all garbage. I brought two computers in have them upgraded and one worked the other went to recycle bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances were installed to required specs and service man educated us on starting up the gas stove and what to expect. Kind and courteous.

    I would recommend this to a friend