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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30393 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 30,393 reviews
  • Rated 4 out of 5 stars

    Worth the price. Go 5yrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me twice before on samsung tvs. Worth it in my book. Great to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service rep suggested that I choose equipment protection for my TV. Best idea that I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting it when they come to help fix your product they know what there doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is the best for tech-support fixes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the five-year plan insurance for any device especially a TV because you never know what could happen especially if one has Little kids and like throw things around the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always try to send you to the manufacturer even when you tell them they alredy said they wont help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection has been very helpful. I'm always glad that I purchased the extra support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection at good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel Best Buy's protection plans are a good value. I have used the protection plan for two other purchases with great satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I recommend very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first warranty I bought and I hope I don’t have to use it but the tv is definitely worth protecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can come back within a timeframe after purchasing your product to purchase a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having the peace of mind of a full warranty on product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this service for one of our flat screen tv's and it was perfect. I got my tv fixed and it didn't cost a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased it for the extra puece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those just in case moments . Hope i never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good price for the protection plan. I am glad I purchased it, just in case!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item!. Very valuable purchase. Everything works perfectly and has no flaws. I will be purchasing again from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electrical EMT's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always go with Best Buy and am not interested in a challenge at my age so I call the Geek Squad for rescues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have. If you’re going to spend “real” money on something you might as well make sure that you’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it mostly purchased for ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it mostly purchased for ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your lame if you leave best buy without GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it, get it, get it, get it, get it, get it, get it

    I would recommend this to a friend