Customer Ratings & Reviews

It seems like whenever I finally need to use GeekSquad for something important.. they are unable to assist. A little frustrating, I don't pay for extra protection because doesn't seem worth it to me

Thankfully I haven’t had to use it yet, but it’s great to have the option

I just bought this protection to make sure that I won’t have any headaches with my purchase during 5 years.

Just purchased this service but it gives me comfort if something should happen and i have the Geek Squad.

Every time I buy a big item I buy it with the 5-year protection plan I haven't regretted it yet Best buy has honor the deal and I protected my family

Awesome service! Great customer service. Wal in wait time was not too long.

I always purchase these. Prices are good. I use to think these were a waste of money but now with newer technology I consider it necessary. Years ago I didn’t buy a plan and one day after warranty I had problems. You guessed it, had to buy another TV investing lots more money than the cost of a plan

Got the service to protect my purchase. Great peace of mind.

There’s No doubt about it. If you have been a best buy loyal customer like myself then you would know that geek squad is definitely the go to for any purchase from here. They help you and they also give you a sense of security that your product is going to be protected no matter what.

Always recommend getting geek squad warraty! Its a no brainer!

I’m always add Geek Squad Service as you will always be taken care of by friendly agents. You get what you pay for.

This was the smartest choice I made having a warranty and this is a excellent service

I always get my best buy products with extra warranty insurance. Have never had any issues with warranty work. Couple of years back I bought a refrigerator and the ice maker was repaired 3 times. After the fourth time the ice maker broke best buy lemoned the refrigerator and worked up the paper work then told me to pick out a new refrigerator with store credit of the original cost of the faulty lemonade refrigerator. Great investment.

I always buy protection when being open box items and computer accessories.

Good TV with very good resolution and a good experience.

At the first sign of burn in, Geek Squad immediately swapped it out for a new TV

Excellent color and everything else, could've ask for a nicer little tv. I use it for gaming on my ps5 and it is just perfect with game mode.

Best oled i ever got. Picture is fantastic. The color is unbelievable

They do great work and help with all my needs even time I have a question they know the answer even ten years back when I purchased stuff for Best buy they can still help .

I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.