Customer Ratings & Reviews

It's a very nice QLED TV at the price you really can't go wrong, plus 1000 nits is nothing to sneeze at, would purchase another TCL in a heartbeat. Best Buy was quick to deliver and fast shipping A+

Great geek squad. Highly recommend. I haven't had to use them but highly recommend

Set up my TV and downloaded all apps! I am very very happy with the services that the geek squad provided!

Bought this TV May have been an open box and resealed That I took home hung up and when you powered it on that's when you notice there was a broken screen they replaced it technically immediately but I had to wait for a TV because they didn't have anything in stock

Bought 4 yr. protection in 2011 Samsung noticed a dark spot on TV. out of factory warranty. But had Geek Squad Protection called up and was able to talk to tech over phone. Got a full Best Buy gift card for what I paid for the TV. Also Best Buy store was very helpful in finding a new TV. Still believe in Samsung but bought protection again.

It's a good TV it was a lil hard to understand at first but it's good does what it's supposed to do picture clarity is good. Of course some older movies not bad neither I would recommend. My only complaint is I'm still trying to figure out how to or if it has a browser search like my Samsung tv. That's my only complaint over all good t.v

I have only had one experience with the Geek Squad and was treated very well.

Purchased Geek squad when I bought my TV. Haven’t had to use it yet.

Hopefully we wint need the 5 year warranty. It is nice peace of mind to have.

I am in the process of seeing how to get the coverage of my protection plan. My TV won't turn on so I need a new one. I will update when I get the help I need.

It's nice to have the protection in case I need it.

You would never know this wasn't a 4K tv. The picture is so crisp and sharp, the image seems to jump out at you. What a prefect and inexpensive way to add a TV to our cottage. I've owned this for close to 2 years now, with a glitch. Add a streaming device to it, and you have a smart TV. Buy one. You'll love it.

The delivery guys were awesome! Having it shipped far out here was much better than driving 60+ miles roundtrip for a cheaper TV. I love it! Thanks BB!

Initially had shifting shades of color and lacked smoothness with choppy motion in movies. A few simple internet searches and community solutions to these issues and adjustments seemed to resolve these issues and I am very satisfied with this tv. I would hope for a smoother experience straight out of the box however. Seems to be a tech overkill with certain settings causing more issues than they solve.

Great if u have the extra money to spend just in case an accident happens

I recommend to anyone who makes a high dollar purchase like a television or something like that to purchase this protection. It will save you from a lot of headache down the way and I can speak from experience because I had a brand new LCD go out after only a couple of months. Instead of the headache of having to deal with the manufacture warranty and sending it back, Best buy just replaced it. If anything goes wrong, this protection will cover your investment and I have had no problems with the Geek Squad in assisting me with any troubles I had with my products yet.

Super worthwhile protection to have just in case anything happens

This TV rocks. Read many reviews and they were spot on. My sharp Aquos from2012 died. The U7k is night and day better. Switched video mode to vivid and looks incredible saved a lot of money not buying a Samsung and highly recommend the U7k. Sports are awesome on this TV.

This is an absolute necessity when purchasing TVs too big to carry into the store for service. The best feature about this warranty is that they will come to your home any time it requires servicing, and if for any reason it cannot be repaired, they will replace it with either the identical TV or one at least as good as you have, if not better!! A one-year manufacturer's warranty simply isn't enough when purchasing expensive technology because if something does go wrong, it's usually after the first year when the regular warranty has expired!

Agents came and took care of business, was nice and clean very professional