Customer Ratings & Reviews

Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

I bought this for insurance for my 98” television. It is a little pricey but the coverage is good and it would pay for itself with one call.

Its so easy to use my whole family loves it samsung is a reliable brand.

Consider the cost of the tv i bought and they guarantee it for 5 years. I see tvs all over on cl selling w bad pixels or a line. If this hapoens in 4 years from nowwell i call best buy and tgey bring me a samsung series 9 tv that has 3d to my house and haul off the bad one who wouldnt want their tech replaced with the new updated version?

And he's always a good thing to purchase the protection plan.

Great service to have. I hope I do not have to use it. But good to have.

I was standing over at the oled TV's and the guy who worked there asked me if I was thinking about buying one and I said yes! So he ask me to look at something he had on sale and it was a B7 55" lg oled tv! He showed me the price and my jaw dropped when I saw the price "699" and I said yes I will take it And I purchased this warranty and I am very happy with my purchase because this tv is great!

Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.

75” tv purchased salesman said purchase the warranty, I asked does it cover accidental screen damage. He said yes it does! WELL IT DOESN’T and now i have no tv and out $79.99! Went to the store manager said oh well i can’t control want lies my employees say. Almost blew my gasket!!! Best Buy should be held accountable for what your employees tell us the customers!! Lies and deception to sell a protection plan and take peoples hard earned money!!!

Geek Squad is amazing! I need them for the TV I just purchased and for the new printer I need to buy.

No worries about future problems even with furniture.

Geek Squad rules! I always buy GS with my purchases because it’s better to be safe than sorry.

The customer service I received was favorable The geek squad replaced my TV with a newer one and delivered it right into my living room. They were friendly.

had geek squad protection on this tv screen went out so they covered all but a few dollars of the cost of a new model to replace old one....

But this for all tvs , I am usually the guy that says no to this by default. But I got it because the tv was so cheap. It was tcl, of course screen went out after a year. Called best buy came out next day , evaluated tv . Got to pick a replacement and pick it up same day. Could of had it delivered but I am impatient lol. Just get it.

The best decion ever made to buy the 5 year warranty in our major technology like Tvs and etc.

They We're very efficient in coming to check my t. V. And getting everything set up to get exchanged in a very timely manner, very grateful for their help.

Very polite and helpful. No problem on picking up the other tv.

The Geek squad was great from start to finish. Processed my warranty tv replacement and reinstalled when promised. No complaints, loved the convenience. Thank you.