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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30206 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 30,206 reviews
  • Rated 4 out of 5 stars

    Expensive Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't buy the extra warranty on our last 75 inch television and it blew out after only 6 months of average use (on about 2-3 hrs a day, most days). So this time, we're prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ReluctantLuddite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your new TV costs all of $400 it's a no brainer to pay a bit extra for the extended warranty. Still, I hope I never need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me a ton of money when the last tv went out. They gave me a gift receipt for the value of the tv and it was stress free and easy. Will never go with a lesser warranty again, its very much worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this if you can, definitely worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Used the Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally do not purchase service warranties. As I was buying a new TV, I decided it would be a good idea. Thankfully I never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad sent a technician right away, technician had inspected the tv and could not repair the issue said it was a defect so recommended a refund or replacement, I had no issues with receiving a new replacement, thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and took care of me by doing a Sony Triage. They submitted a claim on my behalf and were able to get me a replacement confirmation code to have my current TV exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have for expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing its job and I think the service is good and pls keep it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cindy! Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent GS protection for Bravia OLED. If this TV fails in 5 years you want it protected for the price point of the TV and protection. GS protection is very good.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GET THE PROTECTION

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the Geek Squad Protection so that I am covered for any issues with any TV or Item I purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good product to protect my investments..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranties are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties from the geek squad are always worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been available to me every time I have needed them!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Service Plan Mandatory for SAMSUNG TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You absolutely MUST get a 5 year SERVICE PLAN when purchasing SAMSUNG SMART TVs because my last two TVs went in 2 years and 3 years. It's truly a NO BRAINER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I like it Fast delivery and good job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV mount I've ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to! Been holding onto a 50lbs TV we move around all the time to point the TV from the living room to the dining room! Thing is worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use when needed to use the greek squad, you also just ask simples questions too

    I would recommend this to a friend