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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30239 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 30,239 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when needed! Definitely helped fix a couple of my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust the Geek Squad, they are real people that you can go speak with if you have questions or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for daily use TV's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you use your TV daily! I replaced my TV with a small cost to upgrade and include the new protection. I will always purchase this with all the TV's I intend to use daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope do not need but just in case never know when it may

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    0 complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed service therefore that is why I'm giving a 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are an absolute must and they have actually saved me when things go wrong from having an expensive paperweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer care team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this tv super clear. Geek squad are always very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aweaome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great, quality of images, feels like a more expensive tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year plan was great to purchase for my device.i didn’t have any problems with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty for my last Sony TV and was handled professionally to get me up and enjoying my new Sony A80L television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a great benefit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Short life tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two tv's went black screen after just two years. Five year plan seems like a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

    I would recommend this to a friend