Customer Ratings & Reviews

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

That day they did a great job helping thanks you help low prices

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

I have been purchasing from Best Buy for years now and when it comes to high price items (e.g. TV, PC, et al), I always usually add the GSP because I know that when I have an issue, Best Buy will take care of it.

Would recommend adding coverage , reliable and a good price

Definitely a great add on. If you don’t have it I would suggest it

Provided great coverage for my product. Very easy customer service very reliable would use them again.

Based on everything I've read, this is the most comprehensive protection plan one can find. I'm concerned about long-term durability of my new LG OLED and this plan covers everything I'm concerned about.

I brought it home easy out of the box and all that was to assemble was the feet on the TV

If you want to be covered and fell comfortable with your devices protected go ahead.

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

My first and only encounter with the Geek Squad was only to ask a few questions. The tech who came to chat, Butch, was very willing and able to answer all my questions with very knowledgeable answers. I would not hesitate to chat with the squad again. Thanks for the service.

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

Have not had to use this yet, but great to know its there.

The customer service was spot on as usual. I specifically wanted Geek Squad cause I believe they are cheaper then their new protection plan. That and they give awesome service.

Im the type to always purchase my warranties to cover all of my products