Customer Ratings & Reviews

Hope I never need the the 5 yr warranty, but glad I purchsed it.

I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

[Employee of bestbuy] This saved my butt when my 65” LG CX OLED TV had a row of pixels go out. Basically got a brand new tv bc of it.

Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

Great for protection and secure your purchased items

The agents mounted my TV and connected all my devices. They were efficient and very pleasant.

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

great warranty great price definitely recommend its totally worth it in case something goes wrong

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

I bought a LG Oled65c6p curved tv and got rewards on my Best Buy credit card. So I was able to use the rewards to purchase a two year geek squad protection plan. I am quite pleased with knowing I will have my tv protected for two years without paying out of pocket.

love the Geek Squad. They really have saved me Alot of times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. Great techs when needing home service.

I have gotten this before on previous TV's & it was very handy when one of them lost video rather early in it's usage. They were unable to repair it so I received a new TV in replacement.

Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

Very happy we spent the money to have the Squad install our tv and sound bar. The install would have taken a lot longer if we had tried to do it ourselves and then we would have wondered if we had done everything correctly.

I have not used the extended warranty but did plenty of research and wether should buy or not and I pulled the trigger. Everything I’ve read says Best Buy has the best warranty you can buy.