Customer Ratings & Reviews

You must always have protection. I have used the geek squad protection plans on past devices and I’m glad I did because I needed something fixed and replaced.

They def took great care of our items when delivering and mounting!

I recently bought a new TV. I purchased the Geek Sqaud protection plan along with the TV. The protection plan is a great insurance to have, especially since is Best Buy stands behind the protection plan

This is an insurance policy and as such it provides peace of mind even if it isn't ever used. It made sense for my TV and wasn't too expensive.

Geek Squad Protection was reasonably priced and now I can really enjoy my TV knowing it is protected for 5 years.

My son likes it. He wants a different one but I believe he is liking this 1 now.

I haven't had to use this yet, but Geek Squad has always been a great service to us in the past. This is why I decided to buy the protection for our TV.

I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does byt I don't have to worry when i have the Geek Squad on my side.

My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

i always add the extended warranty to large purchases. I had to use it on a large tv years ago and the protection helped a lot

The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

What more could you want out of a 5 year replacement plan you can literally can switch it out for a brand new TV whatever electronic you want with whatever problem is having greatest investment over

Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

For an expensive item this is a must have. We got the protection for our washer and for the TV. In today's world of computers and technology, anything can fail. It WILL be expensive to fix.

Always buy my protection for previous TVs bought from Best Buy. I love the feeling of knowing if something goes wrong, I can contact them and know that I can rely on them to take care of the problem.

Haven't had to use the Geek Squad yet. It gives me comfort to know if I need them, the will be available. I've worked with the Geek Squad on other items that I purchased in the past, they were great.

Very professional on every job that they do. Clean work and professional.

bought 65" insignia 4k tv in july - hdmi ports (all 3) failed in mid november - purchased 4 year geek squad svc contract - contacted geek squad service - 4 separate chat sessions, and 1 telephone call later, they have yet to have the repair person come to my home to put a new motherboard in my tv - it is not even scheduled!! on the telephone call this morning, their rep said they did not even have a repair person in this area (syracuse, ny), to service tv's. they took my money for the contract but can't even provide the service!! buyers beware of this tactic - service is not part of their dna!!!

I personally believe it's always a good idea to purchase Geek Squad Protection. Initially if u only have money for the product you can still purchase the warranty I believe up to two weeks after purchase.