Customer Ratings & Reviews

The Geek guy was excellent. Very nice. Set up the TV very quickly and connected to the internet. I just don't know enough to know how to ask the questions. I'm sure I'll be contacting them soon. Nice to have access to an IT squad.

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

They have repaired my computer several times and they work great!

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

I loved it, it worth every penny, high quality, and very fast processor!

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

The Geek Squard to necessary to assist you with all your products. You can ask questions and visit them in the store. They are ready to assist you with your problem, YEAH!

Purchasing geek squad protection was a easy decision I know that my purchase is protected and I have a knowledgeable team at Best Buy true geek squad if something is wrong with my investment of my TV

Had this service and really came through when our tv sound went out.

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

Always happy with geek squad great customer service

I like the size and roku built in for the low price i paid. The picture is very sharp but the downside is my speaker was not compatible.

If you have that what if thought lingering in your mind when you purchase something, please purchase this. It's painless & definitely comes in handy if something breaks.

A Protection Plan is a must and Best Buy stands behind their word. I have used it and I was amazed how professional the staff is and how quickly everything was taken care of. Thank you, Best Buy!!!

Totally worth the protection if you were not real text savvy and I am old and my mother is old and we needed help and the geek squad is great it’s worth the money if you want help 24 hours a day

great store always smiling bestbuy forever great stuff

The geek squad protection warranty is awesome and it would be worth to purchase it

Well I had other products I had bought from Best buy anf they always keep there word on warranty

Definitely get it if you are buying a big screen TV or high priced electronics. It is a good insurance for your comfort of mind. The service is above my expectation.

I haven't use them on this television but on another one and they was great.