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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30319 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 30,319 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides me with the protection I need if I have any problems with my product after the store warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to pickup tv and installed replacement in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No someone else did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get some one to do it for me and it was well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must always have protection. I have used the geek squad protection plans on past devices and I’m glad I did because I needed something fixed and replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection for 5 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection was reasonably priced and now I can really enjoy my TV knowing it is protected for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care coverage in home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know that our tv is covered if there is a problem and they come to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Layer of Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the peace of mind that the geek squad protection gives us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician really knew his job. He helped us with getting a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv & extra components. They made sure I understood how to operate the smart tv functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for over a year now and it works Excellent really high tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a use it just got the protection if I need it would recommend the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never use it, but if I do, I'll be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on everything I've read, this is the most comprehensive protection plan one can find. I'm concerned about long-term durability of my new LG OLED and this plan covers everything I'm concerned about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase to protect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use it but it’s safer to have than not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having the Geek Squad protection, knowing i'm good for 5 years gives me such peace of ind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

    I would recommend this to a friend