Customer Ratings & Reviews

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

good to have I have not used it as of yet. will have when needed

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

I purchased it along with my tv so just in case something happens I know I’m covered with geek squad. I’d had geek squad on other items and they helped with them so didn’t hesitate to get it again.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

When you buy a TV or and appliances you need the five year warranty deals for just in case

The representative offered it and explains why should i get it but did not push me for it.

Very useful fixing problems, i could return my tv without struggle

Very nice!! I feel like a king in a castle, a king in a castle!

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

[Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

I am extremely happy with my purchase and I would definitely recommend anyone who gets anything electronic and valuable to get the geek squad protection.