Customer Ratings & Reviews

I wanted to protect my expensive TV purchase so I bought a five year Geek Squad protection plan. Glad I did. This protection plan gives me peace of mind should a problem occur.

I wanted to protect my expensive TV purchase so I bought a five year Geek Squad protection plan. Glad I did. This protection plan gives me peace of mind should a problem occur.

I always get the extra insurance on used items. Totally worth it if things go wrong.

I do buy protection for all my entertainment equipment from Best Buy, you never know when and what may happen. The service for the 2 year protection contract is "just being prepared", in case the unknown occurs. I was so relieved when my PC had virus and the GEEk Squad fixed it up a couple of years ago. The service is at an affordable price too!

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

I geek squad team is amazing if you ever have any issues with any products you buy from BestBuy and they other there protection I strongly suggest getting it!

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

Havent had to use them yet but since i bought an oled there the only ones i know of with a 5yr warranty that covers burn in so i have no worries.

AMAZING CUSTOMER SERVICE, REALLY GIVES A SENSE OF PEACE OF MIND WHEN PURCHASING EXPENSIVE ITEMS. Very convenient and a must have. Would recommend for large electronic purchases. An easy buy.

Products these days are not built to last, so this is a great policy for those who are worried about their new product failing after its manufactures standard warranty

I plan on keeping the Samsung 40" TV I purchased for many years and realize that most electronic equipment problems occur in the first 2 years of active life. I will be covered for that period and I do know that the GEEK SQUAD will have my back.

Better coverage than other place’s protection plan

I bought my televisions at the Best Buy warehouse where I always find incredible quality, incredible deals and the prices are so cheap why not ensure it just in case something happens; it’s all well worth it.

The PIR like a Plinko chip. Had many, cannot recall an electronic s use but they did fix a Samsung Fridge......weird door hinge stuff..BB geeks did fix it in a few stops finally.

I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

This is the best service ever. I'm so glad someone created this.

It's just insurance coverage. Nothing special about it

I made a great purchase with this because you never know when your items will break down and you need T guarantee for repair you can’t beat it would definitely recommend to my friend

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!