Customer Ratings & Reviews

we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

Love how we are protected in case something happens to our purchase.

So far excellent ! Need a new remote wondering how fast I will get it

Always worth the extra protection with electronics these days.

Best appliance warranty you'll ever buy! If they can't fix it they'll replace it in no time. Even if they don't carry the item years later they will give you a comparable item of the same value you paid.

Has been there to help at all troubling parts of setup, or any issues with my product.

Great price for great features. Exceptional value

The best insurance plan around. $247 for 3 yrs and if they can't fix it then they will replace it. How great is that

I purchased to protect my new VIZIO since it is my first SMART TV and I wanted the added security for a tv I was not familiar with. The cost for two years of service was very reasonable and the size of theset makes it fairly easy to take in for needed service.

Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

I always buy the longest warranty possible. Once my tv gave out 3.5 years and it was covered.

Great value. Well worth it. Take care of any issues or damage that might come up for a full five years.

Bought this for my new QD OLED TV, I hope nothing happens to it but will be good for the peace of mind.

[Employee of bestbuy] Just get the protection. It will save you one day.

[Employee of bestbuy] Just get the protection. It will save you one day.

Delivered my tv within the time frame promised and we’re very friendly.

I had GEEK SQUAD service my TV and they were professional, prompt and polite. They also honored my warranty which I am SOOO glad I purchased. Thank you.

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.