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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 30,833 reviews
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to give a review when we haven't had to use it. It is a great price considering how much replacement parts cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need if you are getting something electronic for a young one or and open box item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet bought just for added protection on new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the opportunity to use it yet but I’m sure they are reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had set 2 yrs and had issues with power. called & was sent about 5 different parts! guys came out, installed in about an hour and ZERO issues since! that service call & parts would have been more than I paid for the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but I have complete peace of mind knowing that my TV is Geek Squad protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good thing to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I always buy with buying a TV just in case something happens to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind with this protection plan. I don't have to worry about costly repairs, or worse, trying to repair something myself considering I am technically challenged. Great item for those of use who just know how to push the on/off button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad plans, I whole-heartedly believe they are the only way to protect your products when purchasing at best buy. I would never purchase electronics from anywhere else solely because of the protection plans they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were able to answer all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We paid for their service only because we have bought so many products that we just wanted to make sure we were covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use it but I have always been a person to say better safe than sorry. I love to keep things as long as possible and so the convenience of being able to go to the store and get any repairs done under warranty gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in case needed and just never know. So if anything does happen I'll be ready with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like ,it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer services، easy , efficient, worth it ,100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy The Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

    I would recommend this to a friend