Customer Ratings & Reviews

The Customer Service Agent was very helpful and the Price was good

This tv is a great addition to the living room. Pair this bad boy with a soundbar and youve got yourself an at home theater!

The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

Perfect service. A great value. Great service from the Geek Service.

Everything was great. I have had my Washer and Dryer for over a year now and I Love it no issues at all. Note I did wait a year to review this.

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

The Geek Squad has worked on several of my tech items over the past years and helped me extend the life of those items. Thanks Geek Squad !!!

When I broke my tablet from a drop geek squad replace it and the second one accidental drop was happy to replace it, but if you get a 1 TB device it takes time to come in

Always Worth Having a protection plan on electronics items.

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

Best buy extended warranty’s are straight forward and easy to use when something breaks.

The agents put together all the parts required and assembled my TV in a record time. I cant complaint. The are very responsible abd efficient.

This is a protection for your television,receiver,so forth . It's worth the investment for what u buy. I bought 5 years of coverage .

I know they do quality work from previous encounters with them. Unfortunately due to the holidays and covid I have to wait over 2 weeks for a house call on a tb that died 2 weeks after purchase. They are always worth it though. Just backed up I suppose currently.

The delivery guys were very knowledgeable, carefull and made installation look easy.

It was so worth it!!! Towards the end of my plan, believe it or not, my tv went out a month before it expired and got me a new TV.

Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

I don't really know what to say about the warrantee program because I haven't had to use it. I have been buying products from Best Buy for business applications and have had great success.

I installed everything that I purchased on 6/4 and 6/5 myself (TV and soundbar) have not had any problems.

Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.