Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 30,833 reviews
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Send a warranty price is perfect. Discovers everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Written Coverage Details

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Replacement with no questions

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing. Always get this when buying something expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2-Year Standard Geek Squad Protection for my new Toshiba - 32" Class LED HD Smart FireTV Edition TV. I've always had great service from the Geek Squad when and if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love working with geek squad the do amazing work and love how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Protection Services I ever had. I had protection service on products purchased earlier, and I always had best experience with very skilled technicians from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it and have a piece of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have protection on your large purchases. My last tv when out two weeks before my extended warranty expired. I got lucky. Spend the extra money and save yourself the headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excited to have this warranty but hope to not have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mine for 5 years hasnt given me any trouble. I dont regret buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to purchase 2 years of Geek Squad Protection for my tv just in case anything were to happen. I don't expect it to, but it's good to know that Best Buy is going to do everything possible to fix it if it comes to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally they install ny Tv so fast and very niceand fast service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of services!!! Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta get the geek squad protection plan. They take care of any problems you may encounter and fast. I would never buy any electronics without a protection plan and this is a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good economical option to protect purchase, have purchased for other electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad safe!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice to have geek squad protection! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are an IT expert I would recommend Geek Squad to everyone. Just pick up the phone and call them. Hard at one time to get through to them but, now it's easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SamF

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need to use service warranty, but thought price was fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.

    I would recommend this to a friend