Customer Ratings & Reviews

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

The agent was very professional and accommodating.

I bought this with my purchase of a new tv from Best Buy. I bought this for five years of peace of mind. Couldn’t beat the price!

Love this TV. The picture is amazing. I love that it allows you to play Xbox through the cloud.

Just in case the screen cracks as things have been known to fly at the tv occassionaly.

To protect a television I. Ought I bought the extended warranty offered by Best Buy. I typically purchase this warranty to peace of mind and I can't recall a time I had to use but it's good to know it's there in case I do

I have used geek squad warranty for many years on many different electronic items. Products don’t always last,geek squad takes care of that problem . A great service

I love the warranty system they have they stand by what they say they will always help you with the problem unlike other stores I think bestbuy has the best program

Totally recommend it!!! Has good benefits!!! Glad I have it!

The Nerd Herd at the Buy More is where it’s at. They are helpful and careful with your electronic mumbo jumbo!

Geek squad protection is certainly more customer friendly, and responsive to any problems. Their call center is extremely knowledge and friendly. Much more efficient than dealing with the manufacturer. Well worth the cost!

Must get !! Sooo very helpful. I wouldn’t go anywhere else

Excellent service refund the money that i pay for my tv

Geek squad is a great service to have. They are very prompt and the communication is very good. They do home installations and a range of other products

Haven't needed it yet and hopefully never will. After previous TV issues it's good to have though.

Can't go wrong with protection plans. Worth every penny.

Pickup at store was so easy. Squad was assertive and very kind.

I would not buy an electronic without the geek squad service! I always walk away satisfied! They know their stuff! I don’t care for having to make an appointment especially since it’s too far away but I understand during Covid 19days, it’s necessary.

For the price, a worthwhile coverage, guaranteeing at least 5 years.

This is the most money Iv ever spent on a TV so getting the protection plan seemed like a no brainer