Customer Ratings & Reviews

I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

Always happy with my service package's. Wouldn’t buy anything with out

I pretty much always get Geek Squad as you never know what's going to happen and it's easier than dealing with the manufacturer.

I feel more secure in my purchase knowing I have a 24/7 tech support. For those of us less savvy in tech , the Geek Squad is an excellent source to help navigate you thru .

Always a pleasure to have best buy replace my defective tv after fee years of having it. They also installed it again for free since my plan covers it.

Bought warranty after my my old tv went out to lightning strike only like 30 bucks more to buy buy longer warranty

I'm not one to give long or short reviews so I'm goona keep this short an nice to have to warrenty is a must because if it doesnt work or etc they replace it with s new one its money you will ssve

Love it for kids It had a crack and the replaced ordered and had delivered to my house

Nice to have protection. And will come out and reset tv up.Great protection.

My experience with geek squad has been good, always been for repairs not installs

Great when u need it but kind of expensive depending on the product price

Its been very useful to buy since it helps ease the worry of it breaking

Well getting a insurance plan always help out in the long run it covers your cost of buying it again.

A woman living alone needs help to continue focusing on what she's does well. They know what they do. My last TV video card died after 4 years. Worth it.

Never had to use it but glad I have it, ease of mind just in case something goes wrong. Suggested for OLED and appliances that use water.

Tv looks and sounds great. Very pleased with my purchase.

Best part of buying from Bestbuy because of the great accidental protection!

I always get the warranty though Best Buy when buying a tv. It’s covered my butt more than once! Honestly something I’d rather have and not use than my tv mess up and not have it.

My wife and I are absolutely grateful for this service we added to our products because we had a hurricane recently that ruined our tv’s and this service hooked us up with no problems at all with new televisions.

So glad we haven't had to use this service but comforting that Geek Squad Service is available to us if we do.