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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30334 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 445 Showing 8,881-8,900 of 30,334 reviews
  • Rated 4 out of 5 stars

    everything ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been almost a year so far with no issue, bought the protection plan just for back up, hopefully never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch quality support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For about 20 years I’ve purchase my tech from Bestbuy and Geek Squad has always been a great addition. I’ve never had issues with them. Great support and totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad protection is a good product to have because the staff are very knowledgeable ,very courteous and I respectful. I am glad I purchased the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have great customer service making every thing easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No buttons on tv, but remote battery life is shown on the tv screen every time you turn it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to give them a call and they were very helpful with all my questions. Way to go geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this plan to the core and it was helpful. Especially with the remote connect so they can see exactly what is going on with your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaving Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it, then need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro service name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional protection. All in one for all kind. Very nice service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a contract with the Geek Squad, but have not needed to contact them for our newish television. However, my mother has used the Geeks numerous times to help with issues with her new computer. They are very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. My cat broke my last tv so this is a no brainer for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv that was installed in my room works great and geek squad is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection plan. I have had excellent experience with geek squad changing components on my computer and using best buy warranties on my old smart watch so there shouldn't be an issue. But only time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! Screen is paper thin, which is scary, so you have to be extra careful when you move it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got me covered on any possible thing that could go wrong, nothing went wrong, but I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact i never had to use the geek squad services says it all. The product holds up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think the price for these things is not bad, ive never had to have a tv fixed under one of these services so i dont know how slow it goes or how much of a pain it is if you actually need to have something fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I first purchased a protection plan for an item, I will always purchase these plans with any larger purchase. If there are any problems at all, this protection plan will make repair or replacement an easy hassle free ordeal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad protection plans worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it comes in handy for my tv I just bought just knowing I have insurance this long makes me feel at ease in case anything happens thanks again bestbuy and geek squad

    I would recommend this to a friend