Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 30,842 reviews
  • Rated 5 out of 5 stars

    GOOD PLAN TO HAVE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GET THE PLAN, IT IS WELL WORTH IT. YOU DON'T WANT ANY ISSUES IF OR WHEN YOUR PRODUCT BREAKS DOWN. THIS IS QUALITY INSURANCE FOR YOUR PRODUCT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and cheap would definitely recommend never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the 75 inch tv. Its a Samsung!! What a great black friday deal! I rave about it all the time!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully I’ll never have to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good protection plan to have and worth it with any tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    haven’t used yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used geek squad on current tv but used it on tv I purchased years ago and ran into no issues, tv was repaired with new parts and had no problems after even up to when I upgraded to a 4K. Tv was fine and working even then, actually sold to my brother in law.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort of knowing I have geek squad protection with all my products. Knowing that they will come fix it or they will replace it is good to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and courteous. They always answer my questions and have solutions to any problem I encounter with my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, but glad I purchased it! Great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expecting not to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't got a chance to use it so far but I hope i may not need to use it as the TV is of good quality, let us see what happens, but it is a good insurance policy to have this as it is pretty cheap when compared to the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Vizo TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad yet for my tv but I did for my laptop. They were very informative and helpful. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet since the TV is relatively new and hasn't crapped out yet. Figured if it does, they will take care of it. Cheap insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for a kids room TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first time I have bought the protection plan, anytime I have had to use it the process was easy and was well worth the purchase. It has saved me more times than I want to admit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you’re gonna need a repair. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't tried them yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the policy for a new TV. I havent had to use the Geeksquad protection yet, and hopefully never have to, but its good to know that they will replace the TV is there are any problems that cant be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best-selling TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always better to have the warranty if something happens to any electronics when you buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet, but the price was so reasonable I couldn’t turn it down. I always have difficulty with electronics so I happily purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my PS 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me even though I didn’t have an appointment was very fast

    I would recommend this to a friend