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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 591 Showing 11,801-11,820 of 30,848 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As normal. Best Buy has one of the best geek squad services. One of the reasons I always buy from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice room tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. clear picture. nice sound quality. looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, especially on high priced TV’s. I’ve had a TV go out and Best Buy was great at getting me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to buy coverage for your electronics in case anything happens to then with or without the manufacturer warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I had the panel was bad and the plan was worth the cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just to have coverage for those just incase moment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice having coverage for those just incase moments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids set up my tv and am enjoying my love for this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this service for one of our flat screen tv's and it was perfect. I got my tv fixed and it didn't cost a thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used geek squad care since 2013 however i hope it is worth it from what i remember.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit expensive but better than unprotected.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance In Case something goes bump in the day as well as the night. If it's manmade there is room for error.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not needed to use this yet but all the times we have used Geek Squad in the past we have had pleasant enough experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always happy with Geek Squad service. Sometimes takes a while to get an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KRoch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be reassured constantly that you have quality people to help you when things don’t quite work the way they should!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking to have peace of mind with an expensive purchase from Best Buy, the protection plan is the only way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up everything with professionalism!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted, installed, and configured my new Frame TV and I love it! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it. Stuff occasionally goes wrong regardless of how ideal your set up is. It's always a great idea to have a protection plan that would cut the costs of replacing a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't experience geek squad so there isn't much I can say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very professional. They mounted tv and attached all devices and took the time to explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect . Handy cable. Just right length for my space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending several thousand dollars for a TV it’s an ease of mind to have a warranty system to back it up

    I would recommend this to a friend