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Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 30,848 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD SERVICE CONTRACT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally good idea to get, especially for more expensive items. Have not had problems with using them for other products in past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and very helpful. I would recommend for the more high valued items, especially those that are hard to transport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I have the plan. Service was great on the phone and at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it......... the best ........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure about the quality of service and reliability that Geek Squad offers as I haven't had to use them for any othe devices that I've purchased. However, better safe than sorry!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From one Geek to another Geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and efficient great to work with very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Samsung 7000tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous service and good price. Very helpful loading tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always recommend getting warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think getting warranty on everything is the best way to go you never know what’s gonna happen and you can always Take it back to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time an customer service... Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never fails. Well trained and we always get great service and get well informed about the product we bought and all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This staff is extremely worth the extra money. I paid for the lifetime and though pricey, it has come in handy several times already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup for mail delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenience and peace of mind since a tv can have so many mishaps and the extra warranty helped me make the final push to get a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage is good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the geek squad will come to me for repairs and I do not have to carry this huge tv into Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helping hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for anything that happens electronically it will be something of use if your tv takes a crap boom geek sqaud got you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Geek Squad Protection Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad are the experts in their field

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team wee incredibly knowledgeable and offered great suggestions to make the bet purchase that was for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty services are well worth the investment. The Geek squad guys are great.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Joseph. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good to have...peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth to protect your investment...in entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and excellent knowledge able agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have on hand in case there any issues

    I would recommend this to a friend