Customer Ratings & Reviews

I was informed I can get my tv fixed if something is wrong with it. If they can’t fixed it they will replace it

Very nice and very professional On the selling me the merchandise and explaining how it works and helping me put it in my car

We have always had great service from the Geek Squad, no matter what appliance or device we needed assistance for!

nice services, no complaint about them, good team, fast services and request

Must have for any appliance. Even if the brand is reliable, it's just that peace of mind that matters.

Good price for the protection plan. I didn’t usually add on extra protections but I decided it was worth it for the new TV.

Nice to have just in case it’s needed and Best Buy is everywhere.

I always get geek squad protection. It's worth the price and I never have issues getting things fixed/replaced.

The warranty is great considering the type of equipment I have it covers everything up until and replace if needed

they came to my house and did a wonderful job setting up my 65inch televsion and were very nice and helpful great job.

My third review on geek squad as I have alot of protection plans here at best buy. Its worth every penny.

I need the peace of mind for the cost of electronics. Protection plans are reasonably priced.

Always get the Geek Squad protection and well worth it. They do a wonderful job with any questions. Never needed to use them with the Samsung which is just fine with me.

HIGHLY RECCOMEND. ANY INVESTMENT YOU HAVE IS WORTH PROTECTING. BEST BUY HAS BEEN GOOD WITH REPLACING PRODUCTS IN THE PAST.

So glad we bought this coverage, and it covers power surges aka lightning strikes too. Saved us $$$ on a repair. Thanks BB :)

5 year in home service warranty straight from Best Buy. When you spend more than $2k on a tv this is a must.

Not sure what this is even protecting at this point but best buy keeps great records so if I need it they'll take care of me.

I haven’t needed to use it yet but it certainly gives me peace of mind knowing that it’s available if I have any problems.

This is the best thing you can buy when you make purchases at best buy. They always fix or replace the item with no questions asked.

Haven't needed to use geek squad yet, however this is a good thing to have for those just in case moments!