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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1006 Showing 20,101-20,120 of 30,818 reviews
  • Rated 2 out of 5 stars

    Sorta worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ant died behind my screen (darn you, nature!). An agent came in a day or two and assessed the problem. Soon after a team came and took the old tv and replaced it. Due to the age of my TV, Samsung no longer makes them. The team did not set up the new tv, but I'm ok with it. The downside is that my original TV was replaced with one that was worth half the price. While the picture quality is good, its not equivalent to what I originally purchased. My current TV may be the last one I use an extended warranty for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend geek squad protection for all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good investment for me to purchase the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knew what he was doing and worked fast was’t happy about the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to call the geek squad as of yet, but I'm sure if I do find the need, they will be fine. I think this makes 50

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to have the Geek Squad insurance, then I don't have to worry about the new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong picking out this protection for all your items you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the protection for 2 years. I would recommend this to a friend when making purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thankfully never had to use, but keep buying, especially for delicate and high value products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is the key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome plan so please buy it because it is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I did was join. They have been a life saver when my computer had viruses and other problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a good service to have just wish they didn't take so long to come out and fix home appliances like a washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very reassuring to have a reliable protection plan for my devices. Geek Squad has an excellent reputation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get. That. Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get. That. Warranty. Sleep easy knowing you're covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Report

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with purchasing the extra warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 5-Year Standard Geek Squad Protection when possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to know its there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but its nice to know its there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like armor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed protection. Got geek squad. Rest is history. I am protected now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty as it has been hovered every tome I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best product back up plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys protection plan is why we shop here. The honor their plan with no hassle if anything goes wrong.

    I would recommend this to a friend