Customer Ratings & Reviews

Profecional service ! Attention exelent! Quick service!

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

Bought this tv in Dec. 2000. It was a decent tv at a great price until the screen no longer worked. Geek Squad to the rescue. My tech Josh was the nicest guy and very knowledgeable. He diagnosed the issue and gave me a step by step answer of how to resolve my issue. I couldn't recommend Geek Squad enough and will never go with out it again.

It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.

Very dependable. Gives you a peace of mind for the coming years knowing your covered

Tech sometimes dies quickly so it's good to have the extra assurance on board for a reasonable cost. Thank you.

I normally am conflicted, should I purchase the warranty or not? Save some money? Boy was I glad to have made the purchase. The fees associated with repair/replace the item exceeded the amount for Geek Squad warranty. I highly recommend everyone consider this warranty to cover your purchases.

Really nice tv, small but I love it, I love the pictures and views

Got Geek Squad for my LG Air Conditioner because the previous one on wheels broke after 2 years. Warranties like this are necessary with AC's that breakdown after a short time

My last TV started having problems/ So the 5 year warranty came in handy

Love this service always the best! Highly recommend

Really glad we got the protection. It’s so worth it for a piece of mine.

I'm writing this because LG wouldn't fix my TV that was having ghosting problems , but as soon as the geek squad took a look I got a new TV

It’s great to get a protection with your electronics to protect it

Whenever I tried to use it it very good and i really do

I wanted to make sure I had a safe guard with this ROKU TV in case of future issues

Highly recommend extended warranty through Best Buy! The entire process is easy, and the techs are prompt and professional. They really took care of all my needs right through setup and walk through.

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

I really hate the geek squad when it comes to cell phones, but, my TV experience with geek squad was exceptional. They were quick, and had some options I wanted at a super low price. They were also ready to take care of my situation, before I was, that is quick service