Customer Ratings & Reviews

Nothing against the person, but I couldn't understand him because of his heavy Indian accent. Then at the end, he just gave me another number to call for help. What's the point of this protection if they are just going to give you the run-around?

It's always good to have protection. Kind of.on the expensive side though

Haven't needed them for a house call yet but when I was "in a state of mind" they walked me through the steps, OVER THE PHONE! So far, so good!

Not really sure on how I feel about this particular service seeing as I am just about to use it but I will let you know

I didn’t need to use the Geek squad protection, but it was probably good to purchase in case something were to go wrong with my new television.

Does what’s intended, although I find it to be a bit overpriced when compared to others.

Best Buy warranties used to be the best, but since couple of yeas it has become the worse ever. I used to recommend anybody to buy in best buy, not any more. Best buy has become a joke. I'm giving a star because I need to give it in order for me to post the complain.

No receipt for purchase received. Need documentation !

It's hard to review this as I did not use the Geek Squad at all. It's like buying insurance, unless you use it, you do not know how good it is.

doesnt protect for screen damage should really cover that. ehh its ok they just do basic things

It is there if I need it and that is comforting. I am not much on after sale warranties but there is much that can go wrong with the purchased TV.

Returning due to poor quality. Better options are available.

Don’t remember buying geek squad for anything. They didn’t hook anything up for me so unsure as to the quality

The rep signed me up for the wrong service, I wanted installation by the Geek Guys & I had to keep calling until I got the protection plan cancelled & got the installation plan. The guy came out, finally & he started putting it together & then he left, the TV partially out of the box, stuff everywhere & he left. Said his boss would take dare of it; nothing, nobody, be great to get installation of the TV I bought for that very reason. thank you, c

word bird, i pay for this on every device but dont ever use it because the products are in tip top shape

word bird, i pay for this on every device but dont ever use it because the products are in tip top shape

the salesperson led me to beleive that this protedtion would cover my current household electronics. Misled.

I have purchased VIZIO ESeries 28" Class 2712" Diag. LED 720p Smart HDTV Black E280I-B1 considering my home movement, It always good to have protection plan.

I was told when I bought the protection plan that it covered anything for 2 years. Screen got cracked. I was told it could not be fixed so I ask are you going to replace it. I was told no. So now I'm still paying on a TV and a protection policy that is no good. I am not happy. So i went to Walmart and bought another new TV.

Haven't used the service as of yet. Good to have with all the electrical components made with things now days.