Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30850 reviews
(30,850 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Remote service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.actually I have no idea what this is or what it's even for so I can't really comment ??? guess I didn't need it...
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Might come in handy one day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used yet but it is nice to know if it's needed it is there to take advantage of.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed it yet but better safe than sorry i guess.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Recently Purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Honestly can not rate them because I have not needed to use them which I guess is a good thing
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
HAFI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a deal and saved some money. ITs pretty cool i guess i migjht use it later
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Blinking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv kept blinking, exchanged for a new one and it still blinks.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Haven't had to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it. I hooe nothing goes wrong with it but I hate to spend all the money I did for nothing.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for reaching out with your feedback! If you have any questions or concerns regarding your Geek Squad Protection Plan, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 3 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The internet doesn’t work correctly, called geek squad they bounced me around and never got an answer.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person could have been more friendly. Was told by sales this was android TV and it is not
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to protect your purchases with this because the factory warranties always are a hassle
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Boxes filled with electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had trouble scheduling appt for the squad to come by and open boxes and set up updated equipment--still listening with the tv speakers!
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek squad protection is average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad doesn't always have the right information or tools to do the job correctly.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Always buy them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe than sorry. Electronics are expensive to repair. Though I have not had to use any protection plans the cost is small for the peace of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Agent smelled like marijuana.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a tv with a dent and when I asked for my sound bar to be installed they said it would cost extra.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Yyyyy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yyyyksocjfjdjjjfjdsiwkkjdjuuuekkkekjdjjrjdjejjjdomfnhsje
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Paid more than it was worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and color are good but operating system is very slow
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never fully had the chance to use them but when I asked questions they were as helpful as they could be.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Wait times from being on the phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having no idea sometimes what was going on with the tv had to wait to hear back from a different company.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was on the phone for an hour made it sound like they were going to set up an appointment and when it came time to schedule the appointment was put on hold for 20 minutes to then be transferred to Samsung and had to restart the process through them. Was a total waste of time.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Purchased for TV - nothing exciting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to purchase w/ our new TV as insurance. Haven't had to use it yet - hope we don't have to.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
