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  • Geek Squad™

2-Year Standard Geek Squad Protection

SKU:
6353389
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30850 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1410 Showing 28,181-28,200 of 30,850 reviews

  • You don’t want them in your house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t let the geeks name fool you. They are the con squad. They will lie and tell you you didn’t pay for them. Until your feeding the recipt down their throat and they all don’t eat because they take a copious amount of amphetamines Ned they are nuts

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Haven’t had to use, cheap insurance just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet, stay tuned if I do! Adding to a steal of a TV was really a no brained!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took out policy because of last one I bought (different brand LG) had problems and replacement did also. Hope I do have too use.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Best Buy are cheaters regarding warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All new electronics come with one year Manufacturing warranty from date of purchase.But bestbuy will sell you two years warranty from date of purchase using the one year manufacturer warranty. And will just cover one year for warranty but will charge you for two years.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out and sharing your thoughts about this. Our Geek Squad Protection will cover the holes that the manufacturer warranty will not cover. That's why it starts from the date of purchase. The full terms and conditions for your specific plan can be reviewed any time at www.geeksquad.com/termsconditions. I hope this helps. If you have any more questions, please reach on out and we'd be happy to answer them for you.

  • Company's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't need it service do it yourself and on shop is invented for the world use

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Cancelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cancelled and the agent didn't put any interest on it

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • EAt the cheese

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store replacement if you have an issue that can't be solved. Get the max term and you are covered.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Like having the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use it, which is a good thing, but I do like having the peace of mind.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • great backup on top of Manufacture's warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this but I buy it on most electronics. It's peace of mind to me.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Eat the cheese

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store replacement if you have an issue that can't be solved. Get the max term and you are covered

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worse support I ever received

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my second TV bought for $2800 first one gave up and was not repairable. This one Geek S replaced main board, one connect box and all cables still not working and now I have been waiting 3 weeks for another part that's on backorder no date given.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking the time to post your review! It’s never ideal to have a much-loved electronic device out of commission so I’m sorry to hear that you’ve had difficulties with two televisions. At this point, though it sounds like the service hasn’t been going as quickly as anyone would like, I’m glad to hear that you’ve received assistance because of your Geek Squad Protection Plan (GSP). Please feel free to review your GSP terms and conditions on the website here https://www.bestbuy.com/usw/termsconditions/anonymous for details on what may happen if parts are not available to fix your TV. Otherwise, you can always speak to a Geek Squad representative by calling 1-800-GEEKSQUAD or 1-800-433-5778.

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use geek squad yet but I hope they are everything they say

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Mixed emotions

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a good experience and bad experience. I'm hoping the bad experience is due to covid.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to see if worth the price have not been able to use yet

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Nice to have if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this and hope I don't. I have not had a problem out of the product.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • 32 in LED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was great when we first got it. After a while the tv started having issues with the power switch. This problem became worse and totally unacceptable. It was still under product warranty so I did get a refund.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Scam!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we transported our TV with extra care, the TV screen was damaged. We had this TV for less than half a year and expected the warranty to be able to cover this minor mishap but the warranty wouldn't cover this damage. The agent was super respectful and explained the situation on why the warranty won't cover our TV. This warranty is useless and not worth the extra money. I do not recommend buying.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Life these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need it for that frick chance you bought a defective item

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good tv at great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this and I hope not to. However it is great to have considering the investment.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • I haven’t used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any need for the geek squad at this point unless that is who installed my refrigerator.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 1,410, Showing 28,181-28,200 of 30,850 reviews
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