Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 30,606 reviews
  • Rated 5 out of 5 stars

    Geek Squad Assurance!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the peace of mind knowing my problems with my electronics were covered. Geek squad was professional, not like a little overnight shop set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was a deciding factor for me. Good product for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were reluctant to purchase the Geek squad service but so glad we did. We have need help several times and we also purchased a new TV and it is covered with 2 day shipping. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ,great quality,best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect team !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything from bestbuy, make sure you Geeek squad ! They are amazing people, and they will fix anything you have. I have not had any problem with my Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this purchase is a great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, very bright and colorful. Easy manageable operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount works with any tv this is just what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection on my last TV, which stopped working out of nowhere. A Geek Squad member tried some trouble shooting techniques & ordered a spare part. Upon his second visit, the part didn't fix the issue. He ordered the upgraded version. I didn't have to pay anything for the TV nor his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our TV perfectly, and fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An agent brought our new TV to our hone and set it up. He was fast, thorough. Before we bought this TV, we needed a Tech to come to our home to check out the TV. A problem was identified and repairs made, all on our schedule. They came when we needed them. So grateful for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry. Five year warranty for peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth The Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You hope you never have to use this protection because that means that something went wrong with your purchase. But if something dies go wrong it’s worth the price. The only downside it’s it’s dependent on availability. Meaning mu phone cracked and needed to be replaced. They were quick to write up giving me another one but they didn’t have it in stock. So, I had to go to another store to find it. Besides that it’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the value. Easy add on to purchase. Have used Geek Squad for previous purchases and they are great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my printer. When my printer quit working, Geek squad assessed it and gave me a brand new one. I was back in business the same day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few extra bucks can save you a lot of headaches

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I set our tv up quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted both stands to my tv. It was smoothly done with the proper tool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for protection of your electronics a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the inexpensive upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always hard to want to spend the extra on a warranty you may not use. For us though it saved us from having to spend alot to replace our tv when it burned out but still under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Warr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important service that I rely on for protecting my purchase.

    I would recommend this to a friend