Customer Ratings & Reviews

Purchased a new TV. After 1 year, it had problems. Took it in to the nearest BestBuy and the had it fixed and ready for pick-up within the time they quoted on repair. Very happy with the service! They made sure everything was taken care of and the TV was working as if it were brand new.

Got coverage for just in case. haven't had to use it yet

I think the Geek Squad protection plan is really good to have. They always resolve any and all your issues or problems you may have. They always give good quality service. Geek Squad is the best protection plan for any and all electronics in general worth paying for and having it.

The Agents are Fantastic. They go above and beyond to assist with any questions or problems. They have always solved my problems. I can not say enough about their knowledge. They never give up. They work until the problem is solved. THANK YOU TO ALL THE GEEK SQUAD AGENTS!!!!!

Haven't used it, but glad I have it in case of a problem.

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

excellent choice I always get protection It really comes in handy.

Am very happy with how the geek squad works, they are quick to get with business' and take my device to get fixed, they are nice and very helpful

Great service informative they fixed my tv fast and searched rigorously for the parts needed to fix the tv

Very fast set up. They helped me set up the apps on the TV

hope not to have to use it. Ask me again in 4-1/2 years!

This is a must have if you use your TV daily! I replaced my TV with a small cost to upgrade and include the new protection. I will always purchase this with all the TV's I intend to use daily.

Excellent, faster and perfect work made in a click of time

The Geek Squad protection plan is the best money can buy. It will certainly pay for itself if you need it. Nothing will last forever, but the protection will be there for you. Don't hesitate to get the protection.

excellent service ! would recommend them..anytime..

Was not checked out after installing now tv will not work with remote I have tryed to get them back but customer service has not made it happen I can not recommend this service if they cannot make my new Q-LED work with remote can’t figure out why Best Buy wants input from customers but after reading reviews doesn’t follow through and make it work with Samsung remote control

Better to be safe than sorry. Five year warranty for peace of mind.

Havent used it yet....................................

Great way to have protection for a tv with kids running around

I haven't needed them lately, but the Geek Squad is always there to answer any questions.