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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30614 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 30,614 reviews
  • Rated 5 out of 5 stars

    Great Customer care team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping my house safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for my security system.Its help my family by seeing who is at the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who could ask for more?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at Best Buy in Virginia Beach are simply the best ... courteous, professional, knowledgeable and caring. Who could ask for more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great price for the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very cheap for the coverage. It was around $20 for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek.squad is amazing it saves you money i highly recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND FOR OUR NEW SONY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five years for $30, sold!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five years for $30, sold! I bought this warranty for a low priced Insignia television and it just seems like a no-brainer that for $30 I am guaranteed to have a TV that works for five years. In this disposable electronics time we live in, I could not upgrade in three years for $30, so again it is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents hung the TV to the existing mount showed us how of operate the tv and remote. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protection for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geeksquad. Samsung service is a joke. Geeksquad makes it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy the product if you don’t buy the protection. They do a great job helping with anything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sign up for the extra geek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have me covered if i ever have a problem. Its nice to have someone to come out and make repairs if ever needed. I recommend get the extra geek squad protection you wont be dissapointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought lg 86 inch TV. Best thing ive Ever bought geek squad had it up and running in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied, great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable TV, its very sleek, works great and its pretty big. Overall happy with the purchase, also it was extremely easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've actually had to use this service before with a crappy Vizio TV i had in the past and if they can fix it they fix it if they can't fix it and the TV is crap they will let you exchange it no questions so if you protect your investment then you need this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty on Paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase my 5yr warranty for this TV before have too go online you read everything l need too know. We must not forgive too take carere of the customers needs l dont agree with all the new rules because l'm over 60. Idont need the Robot to run my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound, excellent picture quality, the remote is a little funky so purchased a different Samsung remote and it works great on the tv. Definitely would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers screen burn on OLED's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

    I would recommend this to a friend