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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30614 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 30,614 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad service to install tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time that I go to buy on Best Buy is one of the main reasons that make go there and buy the products, because if any time I had any problem with any of the items that I bought there, the service was just incredible!. Even in some case the change my camera for a new one!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having as my TV had an ink leak geek squad took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and hope I never do. This if for a TV I got my mom. This protection gives me peace of mind knowing Best Buy will take care of issues should there be a problem and my mom will not have to worry about any cost out of her pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used it but I love that they have my back!! It’s a must have for all things technological!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek rockstar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value per money,must have warranty for your electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service customer, focus and friendly and they knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used but hopefully won't ever have to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always a plus. Had an incident from the past. A defect appeared months after ownership-Item was replaced with no hassle. It is a pleasure doing business with a company that stands behind what they sell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI enjoyed the peace of mind knowing there is a ba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a general comment not specific to this particular purchase they were on a problem for me then went out of their way to try to help me so I really appreciated that just don’t lose what you have covered with the geek squad in your problems will be minimal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very happy with my purchase would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty to get for your TV Computer Phone and every other electronic you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My device has not had any problems, but having the peace of mind that if it broke or malfunctions I could easily get it fixed. Amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet, because the TV is running very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan provides great peace of mind. New Tvs are more advanced and fixing them can be expensive. It is likely you could buy a new TV for the price to have it fixed. Geek squad protection plan covers everything but theft and physical damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to be protected by a warranty that will cover majority of the things on the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Protection for Your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying any type of electronic you should also be protecting your investment with a protection plan! Electronics are electronics and stuff can go wrong and if you have protection, you have NO worries in the world on your investment!

    I would recommend this to a friend