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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 30,799 reviews
  • Rated 5 out of 5 stars

    Protection was a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to be able to have this protection because with having 3 boys in the house, you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection protection protection people please get the protection plans when buying these valuable items, it is very worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty from Geek Squad for TV purchase. No brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 82 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When making a major purchase I thought it was a good idea to have the geek squad warranty as well since the geek squad service has been so reliable I think I was a good idea to have the warranty also I'm very happy with Best buy and The geek squad team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability a place you can buy with trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handle my TV magnificently they took it out of the box and plugged everything in for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great coverage specifically for dead and burned pixels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont know yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase it with new television, extra warranty for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv we bought did not work at all after trying for hours. We called Geek Squad and they came out the next week and are ordering a part for the TV and will come back to install it. The guys were fast and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in handy for sure and handled my issues swiftly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must because accidents do happen. Customer service is great no questions asked and replace quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad there amazing! They are good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me a new TV, no questions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost 2 years, my 49' TCL TV, tilted up. Took the TV to the store and after a week they gave me the credit of the total cost of the TV because it was definately gone. I just used the credit for a new 50' TCL TV and took the 5 year guarantee. They are the best.

    I would recommend this to a friend