Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30617 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 30,617 reviews
  • Rated 5 out of 5 stars

    Very Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased the warranty. It’s so much easier to deal with Best But for their great products and services. I don’t anticipate needing it because the TV is great but I’m glad I have it if it’s needed. It was a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always super helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Geek Squad and i have never had anything but a great experience with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came through with their words in replacing my 40" Vizio TV after it suddenly stopped working. I'm glad I got the extended warranty to cover my TV. It's highly recommended to have Geek squad cover your prducts and for a reasonable price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had geek squad service a large tv, and service was quick no hassle , quickly fixed the issue with tv. The claim process was easy, overall would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Geek Squad, I mean come on!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you really going to consider not getting the protection plan? Geek Squad is great and this plan gives the peace of mind of knowing that your purchase is protected outside of the flimsy manufacturer warranty that requires so much hoop jumping to get validated! Come on, for the price, it is a foolish thing to not purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv we bought did not work at all after trying for hours. We called Geek Squad and they came out the next week and are ordering a part for the TV and will come back to install it. The guys were fast and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know if you need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the chance to use this service so I guess I made an excellent choice of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has some great employees.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but have had geek Squad service several times in the past year and frankly, where I am, they’ve been so good that I always try to purchase through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment to pay a little more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the Warranty! I invest in purchasing warranties just to have the ease of not worrying should anything happen to any of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with my PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for big purchases at Best Buy. They are very knowledgeable and I love that I can go to the store and resolve everything at once. Whether they need to fix something or get a replacement. It’s a must have product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness with HIENCE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service. It was quick, easy and enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is very good for 5 years protection. Especially that they will come to your home to do any repairs if need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Guarantee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always A must have with your Electronics purchase Best Buy has the Best GEEK SQUAD Technicians around if u ever have any troubles make sure u buy the 5 Yr proection a must have that way anything goes wrong your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is always a good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended we have not had to use it but o like the peace of mind incase I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good idea if you buy a TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs aren't lasting as long as they used to. Sometimes less than a year before they develop a critical issue. This takes the worry and hassle out of getting it repaired or replaced.

    I would recommend this to a friend