Customer Ratings & Reviews

TVs aren't lasting as long as they used to. Sometimes less than a year before they develop a critical issue. This takes the worry and hassle out of getting it repaired or replaced.

Happy to report that I have not utilized their servicess yet. All my purchases have continued to function as promised. Be even more happy if 2 yrs. from now I report the same thing. It is comforting to know that I have this service in the event I need it. Better to be safe than sorry ($$).

Highly recommended we have not had to use it but o like the peace of mind incase I do

This is so worth it on all levels. I have used the service 4 times already and it has paid for itself.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

A just in case policy for just in case. I know the Geek Squad is knowledgeable.

All smart TV features work seamless, and constantly use the Picture in Picture gesture. No need for smart TV external products. Everything is on the TV. Picture is great when streaming. HDMI is Crystal clear.

Was able to utilize this protection plan for a TV of similar value and was able to upgrade to a newer TV. Will always be purchasing the extended protection plan for such purchases in the future.

This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

I have been a member of the geek squad for years, it is a great guarantee of having all of my electronics working right without any bugs.

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

Excellent experience. Great tv and excellent installation

Very good to know that my purchase is backed by the Geek Squad

Tv picture went out almost completely.. called up and let them know. Had a new tv delivered the next day and they removed the old tv... great service

It's worth having and I recommend it to anyone that's thinking about it!

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

I bought the 5 year warranty on my TV. I’ve used the Greek squad in the pass and was pleased with their work but have had no problems with my TV

The geek squaw protection came with the t. V. So it's always nice to have protection especially when it's free

The extra protection plan is worth it on high dollar items. I've had a TV fail after a year, Routers die etc. Call them up or take it to the store and change it or refund with no hassle.