Customer Ratings & Reviews

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

What I love about geek squad protection is that Best Buy has it for everyone and everything on new and open boxes and it has the same protection, and they can fix it on the store and I don’t need to ship anything! Thankyou

I bought this to install my laptop hard drive. It made it easy they transferred the system from the old one and did all the installations. Something came loose 6 months the after I brought the laptop back in they fixed it with no charge. I'm a welder and a mechanic i do not work on PC anything this coverage was worth every penny

Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.

5 years protection, nce to work with, good customer support.

Is a good tv. Has great picture, sound. Love the remote on my phone

All products with warranty is always good to have if something goes wrong

I have never had to use the warranty it is just good to have if u need it

Geek Squad is exceptional!!! I purchase Geek Squad with all my major purchases. I would say purchase total support it saves almost have on most Geek Squad purchases which totally pays for itself if you require Geek Squad services.

Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.

Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

Very necessary to own to avoid any charges feel confident with this purchase

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good

The five year warranty is great They do what they say