Customer Ratings & Reviews

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

Great tv good picture really pleased will definitely be back great place to buy from

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol

Loved the service. It was quick, easy and enjoyable.

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

My tv installation was very simple. All that was required was mounting the tv on the wall. I dont have any other devices that needed to be connected to my tv.

Cant beat the warrenty. Anything happens and the Electonics are covered. Life happens when u lease expect it. Moght ss well be prepared

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Excellent. Performs exactly how the salesman said it would. Love this tv withe service and helpfulness that got me to pick this one.

Love geek squad. I had a ? About my TV and they were able to assist me

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

Never had a problem with geek squad I always get it because you never know we could go wrong with electronics

I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.

The Geek Squad has done several great installations for our family. I.e. 5.1 Surround Sound System, large screen televisions etc.

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

The agents helped me exchange my broken Wireless earphones for new ones. Everything was taken care of right on the spot! Got my earphones in the mail 4 days after exchanging them! Great service like always. Thank you Geek Squad!