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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 30,640 reviews
  • Rated 5 out of 5 stars

    Better Safe than… Not Safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel safe. There is absolutely no substitute for being responsible. But accidents do happen, even with the best of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always purchase extended warranties, but felt it was necessary with this purchase of a tv and the cost. Gives me a sense of peace knowing that I am protected for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this plan because my old TV went out after having it for 2 years and to fix it would cost the same as a new one. This plan will save me a lot of money if something goes wrong with my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like ,it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer services، easy , efficient, worth it ,100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy more often than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase protection on most items. It has come in handy on TVs as they don’t last like the used to. Useful in smaller items as my son can be rough on tablets and game controllers at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $50 you can have peace of my mind with a 5 year protection plan to cover your TV from anykind of problems. When you spend $250 for the TV you want to make sure you are covered if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my television and sound bar and made all needed adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Service is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had pixels go out within a month - they made it right with a new tv - no hassles.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments. We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    The Geeksters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been there for me when I needed them and solved my problems quickly. They were so easy to talk to and provided info that explained everything. I will continue to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived right on time. Installed my new wall bracket and tv!! Totally recommend buying the 5 year contract. My old tv went out 4 years 11 months into the contract and the replacement was a total upgrade!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance for your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Insurance to back up any problems you may have with a 65 inch LG TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for your expensive new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind after spending 2400 dollars on a tv. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra protection with electronics these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good affordable warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty to have for my TV just in case something happens to it. Haven't had to use this service yet (hopefully won't), but it's good to have it if my TV ever decides to stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan sounds wonderful and hopefully I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VaVoom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal @ 2,000.00. These wont last long. Buy the warranty, no worries..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpe set up smart tv to my new receiver ove the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best, hands down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad services for installation purposes on all of my electronics. Very professional and super fast.

    I would recommend this to a friend