Customer Ratings & Reviews

Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

I haven't had to use it yet because the product is new/working beautifully. However, I love that the option is there and it really helped to "seal the deal" for me. Feels great to have the security.

Tv is working great and the color is way better than I expected. Thanks bestbuy!

Ive used geek squad before and will definitely use it again. Any issues i have they are very informative and nice. I can get confused sometimes but they are very patient with my lack of knowledge.

Bought it because the sales person assured me the tv will die before the 5 years are up.

My first and only encounter with the Geek Squad was only to ask a few questions. The tech who came to chat, Butch, was very willing and able to answer all my questions with very knowledgeable answers. I would not hesitate to chat with the squad again. Thanks for the service.

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

great protection good deal always there when you need them

5 yrs protection will come in handy judging by how many tvs konked out on me over the years

They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

We purchased the 5yr protection plan with our original TV in 2014. We had to bring the TV in 3 times for issues. The last time they had to junk it and gave us a new one with absolutely no hassles. We've purchased the same warranty for this new one. Well worth the $59.99!

Geek Squad Service is very reassuring! Knowing that our technology is covered, in the event that something goes wrong, is so reassuring! Thank you for providing this service!

Love how we are protected in case something happens to our purchase.

They are the best when needed for service or over the phone.

I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

I havent had to use the service. I am happy to know I have it if needed.