Customer Ratings & Reviews

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

It’s good and interesting to watch. High quality tv

I have used the warranty and the replacement was quick and easy.

I have an appoint thursday regarding my Ipad. I have an old hp and the help has been fantastic!!! Just a phone call away. Looking forward to see hw my grdson enjoys his new TV. No worries qeek squad contract. :)

My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

TV failed in 11th month. Good backup decision. Buy

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

I never faced any problems with the Geeksquad. Each time I faced technical difficulties in my product, either they just replaced it or if the product was discontinued they refunded the entire amount. Awesome service.

Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

I have always used Best Buy Geek Squad I think it is the best warranty you can have I bought my LG OLED from Best Buy and I got their warranty because LG does not cover burn in Best Buy does Geek Squad is number one

When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

Haven’t had the opportunity to use it yet but I’m sure they are reliable

I always get the extra insurance on used items. Totally worth it if things go wrong.

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.

Have not used yet but will definitely enjoy if i ever need it